Shipping policy

Julie Paris is committed to providing all its customers with a fast and reliable delivery service. This shipping policy outlines delivery times, costs and procedures to ensure an optimal shopping experience.

Delivery times

Julie Paris undertakes to dispatch all orders within 24 to 48 hours of purchase confirmation. Once shipped, orders should arrive within 5 to 14 business days. Delivery times may vary depending on various factors, including weather conditions, periods of high demand and customs procedures.

Free delivery

Julie Paris is proud to offer free delivery. Regardless of the value of your order or your location, you benefit from free delivery. This offer reflects our commitment to making our customers' shopping experience as pleasant and easy as possible.

Delivery

All orders placed with Van Julie Paris are shipped directly from our supplier. This method allows us to reduce processing times and ensure that our customers receive their products as quickly as possible. It also allows us to carry out rigorous quality control on each item shipped.

Order processing

Once you have placed your order, you will receive a confirmation e-mail. Julie Paris processes and dispatches orders within 24 to 48 hours. Once your order has been dispatched, you will receive an e-mail with tracking information, allowing you to follow your parcel to its final destination.

Order tracking

Julie Paris provides tracking information for all shipped orders. You will receive a tracking number by email as soon as your order is dispatched. This number allows you to track the status of your delivery on the carrier's website.

Questions and assistance

If you have any questions about your order or our shipping policy, please contact our customer support team at info@julieparis.com. Our dedicated team is ready to help you and answer any questions you may have as quickly as possible.

Restrictions and exceptions

While we make every effort to meet estimated delivery times, certain factors beyond our control may cause delays. Julie Paris is not responsible for delays caused by customs, weather or other unforeseen circumstances. We thank you for your understanding and patience in such cases.

Conclusion

Julie Paris strives to provide an exceptional online shopping experience, with fast and reliable delivery. By adhering to our shipping policy, we ensure that every customer receives their products as quickly as possible, while maintaining a high level of satisfaction. For further information, please contact us at info@julieparis.com.